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4 Effective Methods to Resolve QuickBooks Error H505

Resolve your problems, by calling Quickbooks Customer Service +1-844-232-0202

QuickBooks software provides you the best accounting solutions meanwhile; it’s also prone to the errors. Here, in this blog we will discuss about QuickBooks error H505. This error occurs when you are trying to access the company file which is not located in the network. The error majorly crops up when you try to open company file with improper configuration. It is one of the most common H series errors in multi-user mode that makes the connection difficult while sharing a single file.

The error can affect your work flow and can even damage the data. Here, we provide step-by-step solution to fix the issue. While working on your system error message pop-up in your screen stating: “This company file is on another computer, and QuickBooks need some help connecting.” For an immediate solution, you can contact our QuickBooks Support Phone Number +1-844-232-0202 . Or else, you can read the entire blog till end for manual solution.

Why QuickBooks Error H505O Occurs:

  • Improper hosting configuration settings
  • Wrong hosting configuration settings
  • QuickBooks firewall is blocking the connection and communication between server and QuickBooks
  • Corrupt .ND file configuration
  • Incorrect DNS settings
  • Incorrect .ND file configuration
  • QuickBooks services such as QuickBooksDBXX/QBCF couldn’t be started
  • The IP address of the host computer couldn’t be identified by the Database Server Manager

Solution for QuickBooks Error H505

Solution 1: QuickBooks File Doctor


  • To use QuickBooks file doctor, you are required to have latest version
  • It won’t work with QuickBooks Connection Diagnostic Tool
  • This application is not compatible with MAC operating system. It only supports Windows operating system

Step To use QuickBooks File Doctor

  • Download the installation file of QuickBooks File Doctor Tool
  • The tool is already downloaded then it will be visible on your desktop
  • Double-click on the download file and run the installation process
  • To complete the installation process perform the on-screen steps
  • As the tool gets installed, click on Run
  • Now, browse the company file in which you are facing the issue
  • Select Network Connectivity to resolve H505 error
  • Provide required information
  • Restart your system

In case the error still persists, move to the next solution

Solution 2: Open Network Ports QuickBooks to Set-up the Firewall

  • Open the Windows Firewall Settings
  • Move to the Outbound Rules and click on New Rule
  • Select Ports and then click on Next to move forward
  • In the specific local ports box, select TCP then click on next
  • Now, click on Allow the Connection
  • Enter the name of the port and click on Finish button
  • Repeat the same steps for Inbound Rules
  • Open QuickBooks in multi-user mode

Solution 3: Now Verify Services and Hosting

Verify the Services

  • From your keyboard press Windows + R
  • In the run box type MSC and press enter

This step will ensure that services such as QuickBooksDBXX and QBCFMonitor have been initiated.

Service Windows:

  • Use the Database Server Manager and make it is also installed in the server
  • Run QuickBooks, If you are planning  to run full program on the server

This step will help you in finding out QuickBooksDBXX service:

  • Double-click on QuickBooksDBXX service
  • Click on recovery
  • Now reboot the system. This will automatically restart QuickBooksDBXX service
  • Click on save button
  • Run QuickBooks on multi-user mode

Verify the Hosting

  • Open QuickBooks application and click on File menu
  • Select Utilities, from drop-down menu
  • If, you see Host Multi-User Access, it means that the system is not hosting the file
  • Click on Host Multi-User Access and then click on yes button

Solution 4: Create New Folder of Company and Share it

  • Create a new folder at the hosting computer
  • Share the folder and set windows to get entry to permissions to share company files
  • Create a copy of .qbw file and paste it on a new folder
  • Run the QuickBooks Company Files in multi-user mode

Hopefully, by following the steps, you can easily solve the problem. In case you are unable to solve it manually, or have a dicey situation. Approach us by calling at Quickbooks Support Phone Number +1-844-232-0202 .

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